What you can do
- Prepare the signing, approval, or file-intake request in Khtoom.
- Generate a temporary, limited-validity link for that request.
- Share the link from Khtoom’s official WhatsApp number when the optional channel is enabled.
- Keep the document status and final copy inside Khtoom.
The problem this solves
Clients often open phone messages faster than email. If the document action is buried in a mailbox, teams spend time explaining, resending, and confirming whether the client found the right file.
Practical benefits
Faster delivery to clients.
No need to share staff personal phone numbers.
Temporary, limited-validity links only.
No retention of the recipient number or file for this delivery.
Completed files stay organized inside Khtoom.
Practical example
A small business sends a quote approval link to a client through WhatsApp. The client opens it on the phone, completes the action, and the team sees the request status in Khtoom.
Trust and limits
WhatsApp is an optional delivery channel for temporary links. Khtoom does not keep the recipient number or file for this delivery; the document record, action status, and final copy remain inside Khtoom.
FAQ
Is the file itself sent through WhatsApp?
No. Khtoom sends a temporary, limited-validity link and does not keep the recipient number or file for this delivery.
Can the client complete the action from mobile?
Yes. The recipient experience should work well on mobile because many recipients open the link from WhatsApp.
Is WhatsApp where the document is stored?
No. WhatsApp is only an access channel. The final copy and request status should stay inside Khtoom.